From today, individuals can now join the Update Service putting them in greater control of their information; allowing them to reuse their DBS certificates when applying for similar jobs.
This will reduce bureaucracy and save them time and money. If an individual subscribes to the Update Service their employer can go online, with their consent, and carry out a free, instant check to find out if the information released on the DBS certificate is current and up-to-date.
DBS update service
The Disclosure and Barring Service (DBS) update service lets applicants keep their DBS certificates up to date online and allows employers to check a certificate online.
DBS checks used to be called CRB checks.
Applicants
How to register
You can register online as soon as you have your application reference number. You can ask for the number when you apply for yourDBS check.
Or you can wait and register with your certificate number when you receive your DBS certificate. If so, you must do so within 14 days of the certificate being issued.
To check the progress of your DBS certificate use the DBS tracking service.
Registration lasts for 1 year and costs £13 per year (payable by debit or credit card only).
You’ll get an ID number with your registration that you need to log on to the service. Make sure you write it down.
What you get
When you join, you’ll get an online account that lets you:
- take your certificate from one job to the next
- give employers permission to check your certificate online, and see who has checked it
- add or remove a certificate
See detailed guidance for applicants
Employers and other organisations
Employers and other organisations can check someone’s DBScertificate status online and get a result straight away.
There’s no registration process or fee for employers to check a certificate online, but employers:
- must be legally entitled to carry out a check
- have the worker’s permission
See detailed guidance for employers.
Help
DBS customer services
customerservices@dbs.gsi.gov.uk
Telephone: 0870 90 90 811
Minicom: 0870 90 90 344
Welsh line: 0870 90 90 223
Monday to Friday, 9am to 5pm
Find out about call charges
Transgender applications
sensitive@dbs.gsi.gov.uk
Telephone: 0151 676 1452
Monday to Friday, 9am to 5pm
Find out about call charges
Data protection and fair processing
The Disclosure and Barring Service will refer the details provided on this application form to government and law enforcement bodies in accordance with any relevant legislation. The details provided to these bodies will be used for identifying possible matches to records held by them.
Where such a match is established, data may be released to the DBSfor inclusion on any certificate issued. The details provided on this form may be used to update the records held by the bodies specified above. The details provided on this form may be used to verify your identity for authentication purposes.
The DBS may use any information provided by the DBS on a certificate or otherwise held by the DBS to inform any of its barring decisions made under its powers within the safeguarding Vulnerable Groups Act 2006.
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